Website Terms of Use

1. Terms and Conditions of Website Use

Welcome to the website www.pathsofgreece.com (hereinafter “Website”, “Site”), which is owned and operated by the Social Cooperative Enterprise «Monopatia tis Elladas – Paths of Greece» (hereinafter “Company”, “Paths of Greece”, “we”, “us”). Please read the following Terms and Conditions of Use carefully before visiting or using our Company’s website. Any access to and use of the content found on the Company’s website is subject to these Terms of Use. By choosing to visit or use our website, you are deemed to have read, understood, and fully agreed with the Terms of Use of this specific website.

2. Intellectual Property

All content on the Website, including but not limited to, texts, graphics, images, photographs, maps, logos, design, software, and code (hereinafter “Content”) is protected by the provisions of Intellectual Property law and is the intellectual property of Paths of Greece or third parties from whom Paths of Greece has obtained a license for use. The content of this website may not be copied, except for non-commercial personal use, with all rights of the Company reserved, and therefore may not be further copied, reproduced, or otherwise redistributed. By accessing this website, you agree to accept the aforementioned intellectual property laws.

3. Personal Data

The Company informs interested parties that it does not collect personal data unless you voluntarily provide it to us through contact, booking, or newsletter subscription forms. When placing a booking through our website, it is necessary for the user to disclose personal data that will allow our Company to process said booking. Any collection and processing of personal data will be carried out in a fair and lawful manner, in accordance with the provisions of the General Data Protection Regulation (EU) 2016/679 (GDPR) and the applicable Greek legislation. The Company responsibly declares that any collection and processing of personal data will be carried out exclusively for purposes directly related to serving the bookings made through our website and will not extend beyond what is necessary for this purpose. The Company declares that it will not transmit or disclose personal data to third parties, unless required by Law and/or the competent authorities.
The collection and processing of your personal data is carried out in accordance with our Privacy Policy.

4. Description of Services

Our Company makes every effort to describe the services/products available for sale on the website in the most accurate and detailed way possible, using text, photography, and other means. In the event that you are not satisfied with the description of a service, please contact us to resolve any questions you may have and to assist you in the best possible way. The Company reserves the right to modify the description of its services/products without prior notice. Any such modification shall be effective from the moment it appears on the Company’s website. The services/products comply with current European legislation and regulations.

5. Limitation of Liability

Our company has made every possible effort to display the provided services with the greatest possible accuracy using photographs, descriptions, and other means. However, this website may contain typographical, numerical, or visual errors. Our company does not guarantee the accuracy or completeness of the depictions and descriptions or the reliability of any advice, opinion, statement, or other information mentioned or available on this website. The company bears no responsibility for any incorrect use of the service by the customer. If the customer is a professional or if the services are intended, in whole or in part, for professional purposes, the company shall not be liable for any consequential damages arising from the use of the services within the framework of the customer’s professional activities, whether directly or indirectly, and for any reason. The company’s liability is limited to the value of the services.
Paths of Greece is not responsible for any errors, omissions, or technical problems that may arise during the use of the Website, nor for any damage that may be caused to users by viruses or other harmful elements. The use of the Website is at the user’s sole risk.
Visitors who hike based on information from the Social Cooperative Enterprise Paths of Greece do so at their own risk. The ownership and management of the Social Cooperative Enterprise Paths of Greece bear no liability for any loss, injury, or other issue that may occur to the user from adopting the advice, suggestions, and instructions of the Social Cooperative Enterprise Paths of Greece. The Social Cooperative Enterprise Paths of Greece bears no responsibility for the products or services presented on it, nor for any damages that may be caused by their use.

6. Package Prices

The prices listed for all Package Tours on the Paths of Greece website are indicative retail prices that approximate the final price and include all legal taxes (including VAT where applicable under the special legislation for travel packages). Prospective Travellers are informed of the total price of the Package before submitting their booking request.
The listed prices are valid for the specific Package and dates at the time of their display; however, the availability of individual services (e.g., accommodation, transport) is subject to confirmation during the booking process. The price charged to the Traveller is the final price stated in the written Booking Confirmation sent by Paths of Greece.
Paths of Greece reserves the right to modify the prices of its Packages before the contract is concluded. However, any such modification will not affect bookings that have already been confirmed in writing by us, subject to the specific and limited cases of price revision after the contract conclusion, as explicitly provided in the Booking Conditions and applicable law.
Paths of Greece offers you the option, when submitting your booking request, to choose the type of document you wish to be issued—a retail receipt or an invoice—by filling in the necessary details (e.g., VAT number, Tax Office, Company Name for invoice issuance). The transaction and the conclusion of the package travel contract are considered complete only after the written Booking Confirmation has been sent by Paths of Greece and the agreed deposit and/or full payment has been made on time.
The circumstances and conditions under which Paths of Greece may cancel a confirmed booking are described in detail in the “Cancellations & Changes by Paths of Greece” section. In the event of a cancellation by Paths of Greece in accordance with the stipulated terms, any amounts already collected will be refunded to the Traveller.

7. Inquiry

A Prospective Traveller can express their interest to the company via e-mail, providing the necessary contact details and travel preferences (e.g., desired Package, dates, number of people) in the relevant inquiry form. After submitting the request, the Prospective Traveller will receive a confirmation e-mail acknowledging receipt of their request from Paths of Greece. Subsequently, subject to availability and after processing the request, we will send a detailed Offer which will include the description of the proposed Package, the total price, the included services, payment methods, and a reference to the full Booking Conditions [LINK TO BOOKING CONDITIONS]. Along with the Offer or before the conclusion of the contract, you will also be provided with the relevant Standard Information Form, in accordance with applicable law.
If the Prospective Traveller accepts the Offer and the Booking Conditions, and upon timely payment of the required deposit (as defined in the Offer and the Booking Conditions), they will receive the final Booking Confirmation via e-mail, which concludes the package travel contract between the Traveller and Paths of Greece.
Paths of Greece is not responsible for any communication problems (e.g., non-receipt of an email due to an incorrect address provided by the user or due to spam filters) nor for any error in the provision of the Package’s travel services which is due to inaccurate or incomplete information provided by the Traveller during the inquiry or booking process.

8. Cancellations and Changes by the Traveller

Cancellation by the Traveller

The Traveller has the right to cancel their booking at any time before the start of the Package by providing written notice to Paths of Greece (via email). In this case, the cancellation fees specified in the final offer sent by the Company, calculated on the total value of the Package, shall apply.

Changes by the Traveller

If you wish to make changes to your booking (e.g., dates, number of people), you must inform us in writing as soon as possible. Changes are subject to availability and may incur additional costs (price difference and/or an administrative fee per booking).

9. Cancellations and Changes by Paths of Greece

Significant Changes before the Start of the Package

If Paths of Greece is compelled to significantly alter any of the main characteristics of the Package before its start, we will inform you without undue delay. In this case, you have the right, within a reasonable period specified by us, to:

  • Accept the modified contract, or

  • Terminate the contract without a cancellation fee, in which case we will refund all payments received from you within 14 days.

  • Accept an alternative package of equivalent or higher quality, if offered by us.

If you do not respond within the specified period, you will be deemed to have accepted the modification.

Cancellation by Paths of Greece before the Start of the Package

Paths of Greece may cancel the Package before its start and provide you with a full refund of all payments made, without being liable for additional compensation, in the following cases:

  • If the number of persons enrolled for the Package is smaller than the minimum number stated in the contract.

  • If Paths of Greece is prevented from performing the contract because of unavoidable and extraordinary circumstances and notifies you of the cancellation without undue delay before the start of the package.

10. Availability of Services

Our offers on services and prices are valid as long as they are displayed on the website and are subject to availability. For more information, please contact our company by phone or e-mail. The non-availability of a service is also indicated on our website. Thus, depending on the services, there are indications of their availability. When the company is unable to provide a service (e.g., due to lack of availability, force majeure), it informs the customer of the situation via e-mail. The customer then has the option to cancel their order or choose an alternative service proposed by our company based on the new information. In any case, no charge will be imposed for such an order cancellation.

11. Payment

To facilitate and serve all those who wish to purchase travel packages through our website, the Company will announce the method of payment on a case-by-case basis within the information of each service.

12. Right to Provide Service

The company reserves the right to refuse the provision of the service until the agreed price has been paid in full by the customer. Nevertheless, from the commencement of the service, the customer is responsible for complying with any safety instructions and the terms of participation.

13. Links to Third-Party Websites

The Website may contain links to third-party websites. These links are provided for your convenience only. Paths of Greece does not control, endorse, or assume any responsibility for the content, privacy policies, security, or operation of these websites. Accessing and using third-party websites is at the user’s sole risk.

14. General Provisions of the Terms of Use

Should any of the above terms be found to be contrary to the applicable law, it shall automatically cease to be valid, without in any way affecting the validity of the remaining terms. If any part of a contract concluded through the Store is proven to be invalid or unenforceable by a court decision, the remainder of the contract shall remain in effect. The above terms constitute the entire agreement with the Company, which reserves the right to modify, renew, or delete all terms herein without any prior notice. The modification or renewal will be effective from the moment this text is updated with any change.

15. Legal Capacity

Our website is intended for an adult audience. We do not knowingly collect personally identifiable information from anyone we know to be under the age of 18 without the prior verifiable consent of their legal guardian.

16. Applicable Law

All transactions you conduct with our company through this website are governed by the provisions applicable in Greece for e-commerce (P.D. 131/2003) as well as by the Consumer Protection Law (L. 2251/1994) which regulates matters related to distance selling.

17. Dispute Resolution

The Courts of Athens shall have exclusive jurisdiction over any dispute related to this website.

Booking and Participation Conditions for Paths of Greece Package Tours

These Booking & Participation Conditions are governed by the provisions of Presidential Decree 7/2018 (Government Gazette A’ 12/15.01.2018), which incorporated into Greek law the Directive (EU) 2015/2302 on package travel and linked travel arrangements. These terms form an integral part of the package travel contract concluded between Paths of Greece and the traveller, along with the detailed itinerary of each trip and the information provided pre-contractually (including the Standard Information Form). Participation in any package tour requires the careful reading and unconditional acceptance of these terms.

1. Organiser

The organiser of the packages is the enterprise under the name «Paths of Greece – Social Cooperative Enterprise (Koin.S.Ep.) Monopatia tis Elladas», with registered office at 34 Alopekis Str., 10675, Athens, Greece, VAT ID: 997218061, General Commercial Registry (G.E.MI.) No.: 166253761000, Social Economy Registry No.: 000037003010, GNTO License No.: 0206Ε60000374800, contact telephone: +30 211 4081482, +30 698 9808749, email address: info@pathsofgreece.gr, website: www.pathsofgreece.com, (hereinafter «Paths of Greece» or «the Company»).

2. General Information & Communication

The information in the itineraries and these terms is accurate at the time of writing. Paths of Greece reserves the right to make changes in accordance with P.D. 7/2018, promptly informing travellers. The traveller is responsible for the accuracy of the contact details provided. Special requests must be agreed upon in writing and included in the contract.

3. Booking Process & Contract Conclusion

Bookings are made via the methods mentioned on the website (form, email, telephone). The process includes:
a) Expression of interest or booking request by the traveller.
b) Provision by Paths of Greece of the Standard Information Form and these Conditions.
c) Sending by Paths of Greece (subject to availability) of a written Offer or Booking Confirmation detailing the package, price, and payment terms.
d) For finalisation, a deposit payment equal to 50% of the total package value is required within the deadline specified in the Booking Confirmation.
e) Full payment of the remaining balance is required no later than 45 days before the package start date. For bookings made within 45 days of the start date, immediate 100% payment of the total value is required.
f) The package travel contract is considered concluded the moment the traveller receives the written Booking Confirmation from Paths of Greece and has paid the required deposit on time. Payment of the deposit and/or the full amount implies unconditional acceptance of these Conditions, the itinerary, and the pre-contractual information.
g) Failure to pay on time gives Paths of Greece the right to cancel the booking, applying the cancellation fees specified in Article 11.
The traveller making the booking on behalf of a group guarantees authorisation from and full information to all members.

4. Package Prices – Payment Terms

The package value is stated in the Booking Confirmation. Prices include VAT and any other legal taxes.
Price revision after contract conclusion is permitted only as a direct consequence of changes in the cost of fuel/energy or taxes/fees imposed by third parties. The price increase shall be notified no later than 20 days before the start, and if it exceeds 8%, the traveller is entitled to terminate the contract without charge within 3 working days.
Payments are made via the methods mentioned in Article 14. Important for bank transfers: All bank charges, including any intermediary bank fees (especially for transfers from outside Europe), are borne solely by the traveller (instruction “OUR”). Paths of Greece must receive the exact net amount stated on the invoice/confirmation.

5. Obligations & Liability of Paths of Greece

Paths of Greece is responsible for the proper performance of all services included in the package. It is not liable for non-performance or improper performance attributable to the traveller, to an unconnected third party, or to unavoidable and extraordinary circumstances (force majeure: extreme weather, natural disasters, pandemics, strikes, governmental restrictions, etc.). In cases of force majeure, it will provide assistance where possible, without obligation to cover additional costs for the traveller.
Minimum number of participants: If required, it is stated in the contract. If not met, Paths of Greece may cancel the trip (notifying within the deadlines of Article 11) and provide a full refund of payments made.

6. Obligations & Liability of Travellers – Assumption of Risk

Travellers must comply with the itinerary, guides’ instructions, safety rules, behave appropriately, and be punctual. Delays causing missed services are the traveller’s responsibility.

Assumption of Risk & Physical Condition

he traveller acknowledges and accepts that outdoor activities included in Paths of Greece packages (e.g., hiking, mountaineering, etc.) take place in nature and involve risks that cannot be completely eliminated, despite safety measures. Such risks include, but are not limited to:

  • Risks from the natural environment: difficult or slippery terrain, steep slopes, falling rocks, exposure to weather conditions (heat, cold, rain, lightning), rivers, wild animals, insects.

  • Risks related to the activity itself: physical fatigue, dehydration, injuries (sprains, fractures, abrasions), falls.

  • Risks related to remoteness: potential delays in medical assistance or rescue in remote areas.

  • Other unforeseen factors.
    Participation in activities is purely voluntary. The traveller declares that they have chosen a package suitable for their physical condition, health, and abilities, as described in the program requirements. They must inform Paths of Greece of any pre-existing health problems or limitations. The traveller assumes full responsibility for their personal safety, health, and behaviour during the trip and activities, as well as for any bodily injury, accident, illness or death, or loss/damage to personal property, that may result from the inherent risks of the activity or their own negligence.
    The traveller agrees to take all necessary precautions and follow the safety instructions given by Paths of Greece guides. Paths of Greece reserves the right to exclude from an activity (or the remainder of the trip) any traveller whose behaviour endangers themselves or the group, without the right to a refund.
    Assignment of Contract: Permitted according to Article 10 of P.D. 7/2018 (notification at least 7 days prior, assignor and assignee are jointly liable, potential assignment costs).

7. Accommodation – Transport

The category of accommodation (e.g., hotel, guesthouse) and room type are as stated in the detailed travel itinerary. The official categorisation complies with the current legislation of the Hellenic Republic. Standard check-in and check-out times are 15:00 and 11:00 respectively, unless stated otherwise. Triple rooms are usually double rooms with an extra folding bed, which may reduce the available space. In the event that a specified accommodation has to be substituted, Paths of Greece is obliged to replace it with another of the same or a higher category.
Transportation is provided by the means described in the travel itinerary (e.g., bus, ferry, taxi). Travellers must comply with the regulations of the respective transport provider and be present at the departure points at the designated times. Any delays or schedule changes attributable to the transport providers (e.g., due to weather conditions, strikes) are governed by the provider’s terms and relevant international conventions.

8. Travel Documents – Health (within Greece)

A valid ID card or passport is required. It is the traveller’s responsibility to ensure their documents remain valid. No specific vaccinations are required. Travellers must carry any personal medication and consult a doctor if they have health issues.

9. Insurance

Paths of Greece holds:
a) Professional Third-Party Liability Insurance.
b) Mandatory Insolvency Protection.
Insurer: NP INSURANCE – NEOS POSEIDON S.A.
Policy No.: 2224026171 & 2224026172
It is strongly recommended that travellers purchase optional private travel insurance (covering cancellation, accident, medical expenses, baggage, etc.).

10. Luggage

Luggage is the traveller’s responsibility. The permitted weight and number of items are specified in the itinerary or by the respective carrier (usually 1 main luggage item up to 20kg + 1 carry-on). Excess luggage charges are borne by the traveller. Paths of Greece is not liable for loss/damage unless due to its own fault.

11. Cancellations & Changes

Cancellation must be made in writing (by email). The date of cancellation is the date the email is received by Paths of Greece.

Cancellation by the Traveller

The following standard termination fees (cancellation fees) apply, calculated on the total package value:

  • Cancellation up to 90 days before departure: Retention of 10% of the deposit for administrative costs.

  • Cancellation from 90 down to 45 days before departure: Retention of 30% of the total value.

  • Cancellation from 29 down to 15 days before departure: Retention of 70% of the total value.

  • Cancellation 14 days or less before departure or no-show: Retention of 100% of the total value.

Special conditions: Stricter terms may apply to certain packages due to third-party providers, which will be explicitly stated in the contract.
Force Majeure Exception: Right to cancel without charge under the conditions of Article 11 par. 3 of P.D. 7/2018 (unavoidable/extraordinary circumstances at the destination).

Changes by the Traveller

A request for a change (e.g., dates) after confirmation is subject to availability and may be treated as a cancellation and rebooking. For minor changes (e.g., name, if assignment is allowed), an administrative fee of [e.g., €50] per person may apply, plus any charges from third-party providers.

Cancellation or Significant Change by Paths of Greece

The provisions of P.D. 7/2018 apply. In case of cancellation by the Company (except for force majeure or failure to meet the minimum number of participants), the traveller is entitled to a full refund or an alternative package, and any compensation provided by law.

12. Handling of Complaints

Any complaint during the trip must be reported immediately to the guide and/or directly to Paths of Greece (by phone or email) to allow for immediate resolution. Complaints submitted after the trip’s completion must be made in writing within 10 working days of return.

13. Personal Data Protection (GDPR)

The processing of your personal data is governed by our Privacy Policy, available on our website, which you declare you have read and accepted.

14. Payment Methods

By bank deposit/transfer (with “OUR” instruction, covering all fees):

  • Bank: Alpha Bank
    • IBAN: GR25 0140 1200 1200 0232 0008 335
    • Beneficiary: KOINONIKI SYNETAIRISTIKI EPICHEIRISI MONOPATIA TIS ELLADAS / PATHS OF GREECE
    • SWIFT/BIC: CRBAGRAA
  • Bank: Eurobank
    • IBAN: GR38 0260 4740 0000 0020 0409 939
    • Beneficiary: KOINONIKI SYNETAIRISTIKI EPICHEIRISI MONOPATIA TIS ELLADAS / PATHS OF GREECE

15. Applicable Law – Dispute Resolution

These terms and the contract are governed by Greek Law. For amicable dispute resolution, you may also contact Alternative Dispute Resolution (ADR) bodies. The Courts of Athens have exclusive jurisdiction over any disputes.

Social Cooperative Enterprise «Monopatia tis Elladas – Paths of Greece»
VAT ID: 997218061
G.E.MI. (General Commercial Registry) No.: 166253761000
GNTO (Greek National Tourism Organisation) License No.: 0206Ε60000374800
Address: 34 Alopekis Str., 10675, Athens, Greece
Landline: +30 211 4081482
Mobile: +30 698 9808749
Email address: info@pathsofgreece.gr